City of Copperas Cove Annual Report 2013 City of Copperas Cove Annual Report 2013 : Page 25

Priority & Budget Planning Findings Citizens were asked to rate 18 City services by satisfaction and the funding priority they feel each ser-vice should receive. The following chart shows the services by the highest funding priority as well as average satisfaction scores. Service Firefighting/rescue services Emergency medical services Crime control/police services Sewer services Street lighting City staff responsiveness to utility problems New business development City sponsored activities for youth Sidewalk maintenance Hours of operation – Utilities customer service Household recycling service Animal control Municipal court Library services Hours of operation – City parks & recreation Code compliance Hours of operation – Animal control Hours of operation – City hall Avg. Satisfaction 8.1 8.1 7.3 7.1 6.1 7.0 5.8 4.9 4.7 7.4 5.8 6.8 7.2 7.5 7.2 5.3 6.7 7.3 Funding Priority 8.4 8.4 8.2 7.5 7.2 7.1 7.0 7.0 6.8 6.6 6.6 6.5 6.4 6.4 6.3 6.3 6.1 6.1 In terms of priorities for the City, several programs/services rated higher in funding priority, but their overall satisfaction scores were lower: City sponsored activities for youth, sidewalk maintenance, new business development, and street lighting. City of Copperas Cove 2013 Annual Report Page 25

Previous Page  Next Page


Publication List
Using a screen reader? Click Here